Sports Basement's COVID-19 Updates
As of March 16th, the Bay Area has been issued a Shelter In Place order, which means that non-essential businesses like ours must be temporarily closed in order to protect our most vulnerable members of our communities. We are happy to do our part to help, and of course we will be protecting the livelihoods of all of our employees during this difficult time. We are still accepting web orders and shipping as quickly as possible while keeping our staff and environments safe. We'll be fulling web orders from select stores (which will remain closed to the public) with teams of 2 staff. They'll be maintaining social distancing and each have their own workstations, computer, packing materials, and equipment to work off of to pack up your order safely. The staff will also have plenty of sanitation products to use while they're working. The only employees that are approved for work are those have confirmed that they do not have any COVID health risks in their household (70+, immune-compromised).
We thank you for your understanding and support, and we look forward to helping you stay active, no matter where you are. Check out our Instagram page for inspiration!
Got questions? We're still workin' (from home). Email friends@sportsbasement.com and we'll respond promptly.
41 comments
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Nathan Felt says...
Wondering if there is any credit possible from the ski passes we can no longer use?
On March 27, 2020 -
Prabhat says...
Checking on the possible refunds for the season rental (skii) I had taken for my family of 3.
On March 26, 2020 -
Hemant Patel says...
I am yet to have any experience with Sports Basement which is any less than exceeding my expectation, you guys are just Amazing and we will not let change our opinion due to the circumstances that you don’t have control over. I have put order for couple of bikes for myself and my kids, can’t contain the excitement but would be more concerned of the well being of you guys than anything else. Stay Safe!!
On March 26, 2020 -
Harriet Stern says...
Hi. Will you do curbside sales? We need some equipment. Fitness is essential.
On March 26, 2020 -
KIrk KIncaid says...
I’m wanted to place an order online, but it won’t accept my gift card number, what would you suggest I do? Thanks
On March 26, 2020