Packages should arrive 3-5 business days after you placed your order.
Free Shipping for all orders of $50 or more.
Just $6 flat rate for all other orders. Simple.
Still got questions? Check out the Shipping FAQs below or just ask us.
Frequently Asked Questions
UPS will email you a tracking number as soon as we make a shipping label, and again once the package is delivered. Sometimes these tracking emails get stuck in your SPAM folder, so be sure to try searching “UPS” to see recent email.
- Look for a notice of attempted delivery. UPS will leave one if they don’t feel safe leaving the package.
- Look around the delivery location for your package.
- Check if a neighbor has the package. If the delivery address is an apartment or office building, check with the front desk.
Contact customer service to begin the return process or you can return your item to any Sports Basement location.
Contact us via email using our customer service contact form or call us at (415) 779-6585.