Free shipping for all orders, no matter what.

No minimums, no special codes, just free shipping all the time.

Only within the continental US.

Still got questions? Check out the Shipping FAQs below or just ask us.

Frequently Asked Questions

Do you accept international orders, or international payment methods?

Unfortunately we can only ship within the continental United States, and we cannot process cards with non-US billing addresses. If you're visiting from outside the US, please email us to arrange for an in-store pickup!

When should I expect my items?

Packages should arrive 3-5 business days after you placed your order.

How do I track my package?
We will email you a tracking number as soon as we make a shipping label, and again once the package is delivered. Sometimes these tracking emails get stuck in your SPAM folder, so be sure to try searching “friends@sportsbasement.com” to see recent email.
My tracking information shows my package was delivered, but I can’t find it. What do I do?
  • Look for a notice of attempted delivery. UPS/USPS will leave one if they don’t feel safe leaving the package.
  • Look around the delivery location for your package.
  • Check if a neighbor has the package. If the delivery address is an apartment or office building, check with the front desk.
How do I return my item?

You can return your item in any of our stores for free. If you would rather mail your return back to us, email us at friends@sportsbasement.com to request a prepaid return shipping label. Note that $7 will be deducted from your refund to cover the cost of return shipping. 

How do I contact Sports Basement about my package?

Contact us via email using our customer service contact form or call us at (800) 869-6670.