Unfortunately we can only ship within the United States, and we cannot process cards with non-US billing addresses. If you're visiting from outside the US, please email us to arrange for an in-store pickup!
Free shipping for all orders, no matter what.
No minimums, no special codes, just free shipping all the time.
Only within the continental US.
Still got questions? Check out the Shipping FAQs below or just ask us.
Frequently Asked Questions
Packages should arrive 3-5 business days after you placed your order.
UPS will email you a tracking number as soon as we make a shipping label, and again once the package is delivered. Sometimes these tracking emails get stuck in your SPAM folder, so be sure to try searching “UPS” to see recent email.
- Look for a notice of attempted delivery. UPS will leave one if they don’t feel safe leaving the package.
- Look around the delivery location for your package.
- Check if a neighbor has the package. If the delivery address is an apartment or office building, check with the front desk.
Contact customer service to begin the return process or you can return your item to any Sports Basement location.
Contact us via email using our customer service contact form or call us at (415) 779-6585.