Sports Basement's COVID-19 Updates
As of March 16th, the Bay Area has been issued a Shelter In Place order, which means that non-essential businesses like ours must be temporarily closed in order to protect our most vulnerable members of our communities. We are happy to do our part to help, and of course we will be protecting the livelihoods of all of our employees during this difficult time. We are still accepting web orders and shipping as quickly as possible while keeping our staff and environments safe. We'll be fulling web orders from select stores (which will remain closed to the public) with teams of 2 staff. They'll be maintaining social distancing and each have their own workstations, computer, packing materials, and equipment to work off of to pack up your order safely. The staff will also have plenty of sanitation products to use while they're working. The only employees that are approved for work are those have confirmed that they do not have any COVID health risks in their household (70+, immune-compromised).
We thank you for your understanding and support, and we look forward to helping you stay active, no matter where you are. Check out our Instagram page for inspiration!
Got questions? We're still workin' (from home). Email friends@sportsbasement.com and we'll respond promptly.
41 comments
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Klaus says...
I was wondering too, how we would be able to process a refund. Thank you.
On March 23, 2020 -
Matthew Winkelstein says...
I purchased Squaw Valley lift tickets at SB – can you please advise on how to get a refund due to cv19? Thanks
On March 20, 2020 -
michael says...
also looking for refund>?
On March 20, 2020 -
Tricia says...
I purchased snowshoes in Campbell that were being transferred from another store. Are you able to send to my home instead?
On March 20, 2020 -
Michael says...
I also purchased lift tickets to Sierra At Tahoe and they are also closed for the season. Sierra At Tahoe refer us to contact the vendor that we purchased the tickets from. Can we get a refund?
On March 19, 2020