Sports Basement's COVID-19 Updates
As of March 16th, the Bay Area has been issued a Shelter In Place order, which means that non-essential businesses like ours must be temporarily closed in order to protect our most vulnerable members of our communities. We are happy to do our part to help, and of course we will be protecting the livelihoods of all of our employees during this difficult time. We are still accepting web orders and shipping as quickly as possible while keeping our staff and environments safe. We'll be fulling web orders from select stores (which will remain closed to the public) with teams of 2 staff. They'll be maintaining social distancing and each have their own workstations, computer, packing materials, and equipment to work off of to pack up your order safely. The staff will also have plenty of sanitation products to use while they're working. The only employees that are approved for work are those have confirmed that they do not have any COVID health risks in their household (70+, immune-compromised).
We thank you for your understanding and support, and we look forward to helping you stay active, no matter where you are. Check out our Instagram page for inspiration!
Got questions? We're still workin' (from home). Email friends@sportsbasement.com and we'll respond promptly.
41 comments
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BRandi says...
Sending you are support and love!! Be safe 🤟🏼
On March 26, 2020 -
Scott S Barrelier says...
News says bicycles and parts are now essential, am I waiting for April 7th ?
On March 25, 2020 -
Jayme C. says...
What do we do about returns? Will the policy change? I ordered several things online and typically return to your store.
On March 25, 2020 -
Susan Yu says...
Hello. What should we do about general returns? I have soccer shoes and a hat I bought. But it’ll be past the return date.
On March 24, 2020 -
Todd Goldsmith says...
Also requesting refund of Sierra At Tahoe tickets that I purchased from SB. Please advise on how to proceed. Thank you
On March 23, 2020