There are some slight caveats:
* We ship only within the Contiguous US. Some products are just too complicated to ship (things like electric bikes), or too big to ship (things like non-electric bikes) for free. We wish we could ship everything everywhere, and we're sorry for any inconvenience caused!
* Orders must total at least $30 to qualify for free shipping. Orders that are not $30 or larger will be charged a $7 shipping fee.
* Kids Bikes are $35 each to ship due to the high shipping costs and extra labor to pack the bike.
Still got questions? Check out the Shipping FAQs below or just ask us.
Unfortunately we can only ship within the contiguous United States, and we cannot process cards with non-US billing addresses. If you're visiting from outside the US, please email us to arrange for an in-store pickup!
Orders are typically shipped within 24hours and arrive based on the shipping method you select at checkout.
Packages should arrive 2-7 business days after you placed your order if you select standard shipping.
You can return your item in any of our stores for free. If you would rather mail your return back to us, email us at email@example.com to request a prepaid return shipping label. Note that $7 will be deducted from your refund to cover the cost of return shipping.
How do I contact Sports Basement about my package?
Contact us via email using our customer service contact form or call us at (800) 869-6670.